
Our Service Program:
ONE MONTHLY CHARGE INCLUDES A VARIETY OF PRODUCTS AND SERVICES
- A dependable monthly service program with courteous and well trained technicians.
- Our service area covers the greater Puget Sound region.
- A $175 per month charge for a 125 gallon saltwater display includes:
- Maintenance on a 14 day interval (7 day intervals are offered for special tank requirements).
- ALL AQUASCAPING: Every photo on this website shows examples of the variety of corals, rocks, sands, shells, and plants that are included as part of the monthly service charge.
- Cleaning of acrylic aquarium surfaces inside and outside.
- Corals are rotated regularly with pre-cleaned specimens as part of the on going service program which insures that the tanks and aquascaping always look clean.
- Water changes
- Water testing
- Marine Salts
- Foods: A variety of Dry, Freeze dried and Frozen foods.
- 24/7 on-call emergency service.
Our Service Staff:
WE HAVE A DEDICATED TEAM OF WELL TRAINED AQUARIUM TECHNICIANS, WITH HUNDREDS OF YEARS OF AQUARIUM EXPERIENCE
- All employees have full time salaried positions with a benefits program.
- Employees are assigned a company service van and maintenance equipment.
- Technicians carry cell phones to insure prompt communication with our office and customers.
- Each aquarium is assigned to a specific technician, so our customers have a familiar and comfortable relationship with the person maintaining their displays.
- We always have staff at the office to take incoming calls and have 24 hour on call emergency service if required.
- We have a full time Service Manager who has been with our company for 16 years who supervises the entire maintenance operation.
- Computerized records are kept of all service schedules.
- All employees are given background checks and are bonded.
Our Fish:
THE FISH ARE WHAT AQUARIUMS ARE ALL ABOUT, AND WE TAKE EXCEPTIONAL STEPS TO PROVIDE THE BEST QUALITY FISH FOR OUR CUSTOMERS
- We have 5,000 gallons of saltwater holding systems at our Bellevue offices to meet the fish requirements for our customer's displays.
- Our fish holding systems are designed in a similar fashion to the ones used by public aquariums.
- All fish are acclimated and quarantined prior to being stocked in our customer's aquariums.
- We guarantee our saltwater fish for 90 days.
- Our fish are hand picked from various sources, offering a variety of species, sizes and colors, always keeping in mind their ability to thrive in aquarium life.
- We do work with customers to discuss compatibility issues in fish selection.
- We use auto feed systems incorporating a mix of the highest quality fish foods that feed the fish several times a day seven days a week. We also provide supplemental frozen and fresh foods as required and where possible.
- Our customers are welcome to visit our Bellevue office to look at fish options and choices for their aquariums.
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